Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
Read the official notice at CPSC →
The text below is copied from the official CPSC record. If anything differs, the official notice is correct.
- Company / brand
- Macy's Merchandising Group, Inc., of New York
- Product
- Arch Studio Tea Kettle
- Reason / hazard
- The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
- What to do (remedy)
- Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.
- Distribution / sold at
- Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50.
- Description
- This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.
- Injuries
- The firm has received three reports of the handle detaching. No injuries have been reported.
- Consumer contact
- Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.
- Images
- ["https://www.cpsc.gov/s3fs-public/macyarch-1.png", "https://www.cpsc.gov/s3fs-public/macyarch-2.png"]
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