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Ford Motor Company: Structure:Body (2017 FORD FLEX, 2018 FORD FLEX, 2019 FORD FLEX)

Vehicles & EquipmentSource: NHTSA · Date: 2025-10-24

Read the official notice at NHTSA →

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The text below is copied from the official NHTSA record. If anything differs, the official notice is correct.

Company / brand
Ford Motor Company
Product
2017 FORD FLEX; 2018 FORD FLEX; 2019 FORD FLEX
Reason / hazard
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
What to do (remedy)
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Distribution / sold at
Potentially affected: 92347
Defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Component
STRUCTURE:BODY
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