Volvo Bus Corporation: Equipment:Other:Labels (2009 VOLVO BUS 9700, 2010 VOLVO BUS 9700, 2011 VOLVO BUS 9700…)

Company / brand

Volvo Bus Corporation

Product

2009 VOLVO BUS 9700; 2010 VOLVO BUS 9700; 2011 VOLVO BUS 9700; 2012 VOLVO BUS 9700; 2013 VOLVO BUS 9700; 2014 VOLVO BUS 9700; 2015 VOLVO BUS 9700; 2016 VOLVO BUS 9700; 2017 VOLVO BUS 9700; 2018 VOLVO BUS 9700; 2019 VOLVO BUS 9700; 2020 VOLVO BUS 9700; 2021 VOLVO BUS 9700; 2022 VOLVO BUS 9700; 2023 VOLVO BUS 9700; 2024 VOLVO BUS 9700; 2025 VOLVO BUS 9700

Reason / hazard

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

What to do (remedy)

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Distribution / sold at

Potentially affected: 1236

Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Component

EQUIPMENT:OTHER:LABELS

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